Help
If you need any additional information on our products or services please do not hesitate to contact us.

Help Information
	Order Form
	Ordering Online
	Delivery
	Exchange & Return Policy
	Style Guide & Size Chart
	Order Catalogue

Order Form
You may submit your order by Fax or Mail. Click here to download the order form.

Ordering Online
To order online from the Express from Heaven website follow these 5 simple steps.

1. Click on the product code or name. This will take you to the style and size guide.
2. If you are happy with the colours and sizes available, click 'Add to Cart'. This will add the selected product to the shopping cart. From here you can select the colour and size you are after.
3. To add more items to the cart, click 'Contine Shopping'. If you are happy with the selected products you may proceed to checkout.
4. Checkout will require some of your personal details (fields that have an asterisk '*' are required before you can proceed). Enter your credit card details and click 'Place Order Now' ONCE ONLY. Clicking many times may send duplicate orders through the system.
5. Thats It! Australian orders can expect to receive the items within 10 days of official receipt of your order. International orders can take between 15 - 21 working days.

Delivery

Australia Only
We want your parcel to arrive swiftly and securely that is why we deliver within Australia via registered post during normal business hours. A signature is required at the point of delivery, if there is no one present at the delivery address, a calling card will be left, and your parcel will be re-directed to the nearest post office or depot to be collected from there.

Most orders leave our warehouse within 48hrs from receipt of your order, you should then allow between approximately 2-7 days for delivery, Australia wide. In brief you can expect to receive your order within 10 days from official receipt of your order.

In the event of goods being out of stock, we will advise you of an alternative delivery date.

Overseas
We welcome overseas customers. Freight and delivery charges are available on application-contact us. We deliver via Air Mail to most destinations, and a signature is required upon delivery, if not available, local postal guidelines apply.

Exchange & Return Policy

We are committed to producing quality garments and are very proud of the quality and fit of our range. However we will happily exchange or refund, if you are not entirely happy with your purchase, provided that:

	All returns must be unwahed, unworn and swing tags attached.
	Should be returned within 21 days from receipt of goods.
	Please indicate size/colour exchange or reason for return.
	Goods are sent back by receipted mail (as we cannot accept responsibility for missing parcels)
	Correct choice of size and colour initially will ensure that you do not have this problem.
Your satisfaction is very important to us.

If you require any further information, click here for our contact details.